Since my next few installments of this series are going to require some research I have decided to put them off until next year. Thankfully for you next year is next month…
For now, here are some miscellaneous tips that I may have missed in my first four:
In New Mexico, one can make up to 20% of their unemployment in other money before it affects your unemployment. As in, you can make up to $85 driving Uber before they reduce your $425 unemployment check.
Arizona deducts dollar for dollar. I don’t know about other states, check with your local office for information.
Uber and Lyft:
Get used to many many smells. Between the food you pick up for deliveries and the potheads who obviously don’t realize how much that stench sticks, you are going to smell many unusual and strong smells. You may want to keep an odor neutralizer around for the lingering ones.
Which brings me to my next point. If you should happen to be able to tell that your passenger is enebriated, drive extra carefully. You wouldn’t want them to create an extra long-lingering smell for you in your back seat. I have heard there is a substantial clean up fee that Uber will charge for this, but who wants the hassle to begin with?
It looks like they have finally added a feature like the one Lyft has which allows you to go online from any screen. But I haven’t been able to figure it out. So I would stick to the plan as outlined in my previous post.
Take a pen. Two pens if you can.
Wear a shirt with two pockets. One is to hold your wad of twenty ones (for change) and one is to put your tips. Pants pockets tend to get a bit more sweaty, particularly if you are running everywhere you go.
Which you should. Not only is it good exercise, it shaves off precious seconds.
Keep ten each of quarters, dimes, and nickels. And twenty pennies. This gives you plenty of change to give exact change. And if you dig enough your costumers often get impatient and say “nah, just keep it”.
Keep it in a coin purse. There is nothing more annoying than dealing with loose change at the metal detector in the courthouse or town hall. Which reminds me…
Any sharp objects, including can openers, should be left in your vehicle. A lot of security guards are jerks that won’t hold something for you even if they can watch you walk in, deliver, and walk out.
Don’t worry too much about non-tippers, eventually you figure out that most non-tippers are balanced out by good tippers. Two good tips can completely erase a non-tip. Besides, getting grumpy just makes you sloppy, and being sloppy is a great way to guarantee non-tips.
I hope these are helpful, keep checking back for more installments. If you haven’t read the rest of the series, please do.
And if you have any tips or suggestions of your own, feel free to leave them in the comments section below!
Sorry for the week delay. Life is crazy, as usual. And I’m horribly undisciplined to boot.
Today’s money making scheme is Uber. I have been doing Uber the longest out of all of the schemes I wish to discuss. I’ve been doing Uber now for about 9 weeks, with weeks (and months) off here and there.
What it is:
Uber is a ridesharing app that allows you to play taxi driver with your own personal vehicle.
In order to drive for Uber you first must have a vehicle which meets basic specifications. These specifications vary from city to city, but the basic requirement is that it have four doors. The model year requirement varies dramatically, here in Jacksonville we qualified with a 2004, in Washington DC the year had to be 2007 or newer. When you sign up you will find a list for your local area.
You will also need proof of insurance, registration, and a picture of your license. Uber does the necessary background checks (mine took less than 24 hours) and then you can get on the road.
Oh yeah, and a smart phone. But you’re a Millennial, you don’t know of any other kind of phone.
For an extrovert who loves to drive, Uber is a great experience. I don’t recommend that you apply if you don’t like people or get panicky while driving. You’re going to meet a lot of people in a lot of parts of town, some bad, some good.
The app itself is fairly smooth to run, just start it up and swipe “online” to start getting ride requests. When you do, you will hear a little jingle sound and the request will pop up on your screen. You’ve got 15 seconds to accept so think fast. The app will shown you where the person is after a second or two so you can make a more informed decision.
Once you accept the ride, click the “Navigate” button and your choice of navigation app will pop up with directions already programmed in. A bit of advice here: get Waze. Waze gives better directions (though you ought to be aware of long U-turns) than Google and will tell you where roadwork, police, and crashes are.
Navigate to your rider. Once you arrive the app tells them you are there and starts a two minute timer. This is one of the best features Uber has added this summer. After two minutes of waiting, you will start getting paid for your time. Your riders have an incentive to get out to you quickly which saves you time and gas. Keep in mind this clock only starts when you are close enough to the destination that Uber starts the timer. I’ve had people enter in an address just far enough away that it didn’t trip and then make me wait. Not sure if it is on purpose or not, but keep it in mind.
When the rider gets in, greet them. This should seem obvious but I have heard horror stories of not-so-nice Uber drivers (they don’t last long). Swipe “Start trip” and again your navigation will pop up and tell you where to drop them off. Of course this is not foolproof, sometimes they want to go somewhere near what they put in, or what they put in was just a stop and they want to keep going. If the latter is true, make sure you turn off requests so that Uber doesn’t ping you for a new ride before you’ve dropped off your current one. The app will continue to charge until you hit the “End trip” button.
Navigate to your destination, the app will automatically pop up when you arrive with a “End trip” button. Drop the rider off and swipe the button, it’s pretty easy.
How Much Money Are We Talking Here?
In Jacksonville the current pay rates for drivers is $0.60 per mile and $0.08 per minute, so if you’re driving at 60 MPH you’re making $0.68 per min. From what I’ve read each city has a different pay schedule. There is a minimum guarantee of $3.19 per ride, so don’t worry about short rides, unless they are too short (I had a delivery across a parking lot that only spit out $2.68, after I drove six miles out of my way to pick it up).
On a good night I can make over $100 before subtracting gas. On bad nights it’s usually in the $35-50 range before taking out gas. Mind you that’s only about 4-6 hours of driving, so after gas my pay is usually $8-15 per hour. If I wasn’t driving a gas guzzler (Ford Expedition) this would be more.
The best nights are busy nights when there are a load of events going on in town, like football games, concerts, or three day weekends.
I have driven mornings as well, and typically the tips are better, but the trips are fewer and the traffic is worse. This is why I stick to nights, drunk people LOVE Uber.
You’ll see a lot of these elsewhere on pages about working for Uber but I’ll reinforce the ones I’ve found particularly true:
Don’t chase the surges, unless they are particularly close they generally will disappear before you get there. It’s Uber’s way of making sure they have enough drivers distributed around town, so the map is usually a minute or two behind to ensure that enough drivers are in the area.
Park, don’t drive around. I typically start my night by getting gas, turning on the app, driving about a block to the nearest shopping center, parking, and turning off the truck. On an average night I won’t have to wait more than 5-10 minutes for a ping. When you drop someone off, park nearby and wait, unless the app has already found you someone else. I only move if I’ve sat more than 20 minutes. You will learn the best parts of town for rides and the worst. Thankfully those can only be a mile or two apart.
Keep an eye on your gas. I heard a horror story from one of my passengers about a driver that ran out of gas and had the nerve to ask him to push her car off the busy road while she got a gallon of gas. She then had the nerve to tell him she was going to stop for more gas before taking him on to his destination. Don’t be that driver.
Chat it up! Always greet people when they get in, always let them talk if they want to, or not talk at all if they want to, and always wish them a good night. Good customer service goes a long way towards a good tip or a five star rating. I’ve even had good conversations gloss over the fact I missed a turn or hit my brakes a little hard. People are forgiving if you make them feel important to you.
Don’t do delivery if you don’t have to. Sign up for it, and keep it as a possibility (you can turn it off in the app) for slow nights or when you want a stretch break, but don’t do it if you are getting passengers. A typical delivery takes 20-45 minutes from the time you accept it to the time you are able to drop it off. In this time I usually can pick up a passenger or two and make almost twice as much money (and they tip, unlike delivery people). I’m hoping Uber works out the bugs but until then delivery is just staying in back-up status.
Take the shortest time route. Even if you can save a passenger $2 by driving 4 fewer miles, they don’t notice a shorter distance as much as the longer time. Time is money to most people, even if they are technically paying more.
If someone mentions tipping, don’t expect a tip. I don’t know what it is about psychology, but I’ve noticed the only people that consistently don’t tip are the ones who mention that they will.
I love Uber. I could write so much more about the experience and about tips and tricks, but that would probably cause you all to drop off my site forever.
If you have the vehicle, and you love people, go, get the app, go through the process, and start driving as soon as possible!
Oh, and before you do, message me for a referral code @ firstname.lastname@example.org or through my Facebook page. I’m pretty sure there is some sort of reward for the both of us if you do.
Ever hear of something too good to be true? Everyone has. More often than not, if it seems too good to be true, it is.
Such is the case it seems for a company I was told about last night. While making my rounds for Uber I was told by a rider that there was this great new ride sharing company in Jacksonville. She said this company is just like Uber, but unlike Uber where you bring your own vehicle, this company provides you with a car that you keep 24/7. On top of that, they provide you with insurance and pay all maintenance on the vehicle. And the most enticing thing: you keep 100% of the fares.
This definitely sounded wayyyy to good to be true. So of course I went home and looked it up. Sure enough, their website had a handy comparison chart demonstrating that, unlike their competition, they provide insurance and maintenance.
The other differences between the two are pretty vague.
Uber has just started providing 24/7 driver assistance so that point is moot.
Keeping 100% of “Your” fares seems to be word play to me. There is no way a company could survive without income while providing insurance and maintenance (and vehicles?). They must be taking some portion of the charges to the costumer, which is exactly what Uber does. I assume what is “yours” to keep is determined by the company.
Build repeat clientele? Honestly? Meh. My zTrip informant also described an Uber driver who basically drove a school bus route every day. She picked up the same kids every morning and took them to school. Then she picked them up in the afternoon. You don’t need a parent company to help you build repeat costumers, you just have to be in the same place at the same time every day. Where there is a will there is a way.
Still intrigued, mostly because I was thinking they might actually provide a vehicle (nothing on the site to confirm nor deny it), I decided to sign up. All I had to do was fill out a small form, then I was taken to a “Thank you” page which said they would be in contact. This was definitely different from Uber, which in the initial sign-up phase asked about my vehicle type as well as information like driver’s license number.
With Uber, I signed up and was driving less than 48 hours later. zTrip is already feeling like it will take a lot longer. If I recall correctly, the lady last night said she had to go in for an interview. That sounds suspiciously like an employee gig and not an independent contractor gig like Uber or Lyft.
So after signing up I decided to do some research (I know, typical me, wait until after to read the fine print). It appears zTrip is really just a re-brand of Yellow Taxi. This made me recoil. I don’t like clever cover ups which just change the name of an old crappy service.
Have you ever heard anyone say “Man, I had this great taxi driver the other day, really nice person, and they were so cheap!”? No one ever hears that. I hear it all the time about Uber drivers though. Not to say we are perfect (as a driver I hear horror stories) but we do seem to be better on average.
After a bit more searching I found this page:
Ignoring the typo, this page is ambiguous. It doesn’t say you do get a car, but it doesn’t say you don’t. The best I can figure is they offer specials on leasing vehicles, but you don’t get to pick exactly what you want, just what they want you to want. Judging by the cars in the first picture above, there is branding involved.
I’m all for competition. I’d rather taxi companies offer a better service at a better price than go whine to legislators. Before re-branding they attempted to have the draconian laws the local government puts on them enforced on the new rideshare companies. Taxi companies in other cities have been more successful at this.
Why don’t they instead fight to have those laws relaxed? Why must they use government to stifle the market? Obviously people like the other companies, otherwise they wouldn’t be so successful. Do taxi companies care about the consumer?
I applaud ZTrip for at least trying to be more like it’s successful rivals. I hope the competition drives the pay up for all of us drivers (and the fares down for the consumer) as the companies fight it out for customers. I just don’t know if I want to be stuck as an employee with a branded car, I’m not ready to give up my freedom as an independent contractor.